Privacy policy

Privacy Policy

Last updated: August 23, 2026

Swan Fur Collection operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a carefully selected shopping experience (the "Services"). Swan Fur Collection is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another person or that can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot reasonably identify or be associated with you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information: Including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial information: Including credit card and debit card information, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information: Including your username, password, preferences, and settings.

  • Transaction information: Including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us: Including information you provide when you contact us or submit a customer support request.

  • Device information: Including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information: Including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: For example, when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services: Including information collected from your device when you use our products or services or visit our website, including through cookies and similar technologies.

  • From our service providers: When we work with service providers that collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: We use personal information to provide the Services to you, including processing payments, fulfilling orders, processing purchases, returns and exchanges, managing your account, arranging shipping, providing customer support, recommending products, and improving and personalizing your shopping experience.

  • Marketing and Advertising: We may use personal information to send marketing, advertising, and promotional communications by email, text message, or mail, and to display online advertisements for products or services on our Services or on other websites.

  • Security and Fraud Prevention: We use personal information to verify accounts, provide a secure payment and shopping experience, detect, investigate, or take action regarding suspected fraudulent, illegal, unsafe, or malicious activity, and protect the security of our Services.

  • Communicating With You: We use personal information to provide customer support, respond to your inquiries, communicate with you about your orders, and maintain our business relationship with you.

  • Legal Reasons: We may use personal information to comply with applicable laws, respond to requests from government authorities, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, and subject to this Privacy Policy, we may share your personal information with third parties for legitimate business purposes. These circumstances may include:

  • Sharing information with Shopify and service providers and other third parties that provide services on our behalf, such as payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping services.

  • Working with business and marketing partners to provide marketing services and display advertising.

  • Sharing information with third parties when necessary to fulfill your orders, deliver products, or provide services you have requested.

  • Sharing certain information when you direct us to do so, request that we do so, or otherwise provide your consent.

  • Sharing personal information in connection with a business transaction, such as a merger, sale, restructuring, or bankruptcy.

  • Sharing personal information to comply with applicable legal obligations, respond to subpoenas or similar legal requests, enforce applicable terms or policies, or protect and defend the Services, our rights, and the rights of our users or others.

TikTok Pixel and Events API

If we use advertising and analytics technologies such as TikTok Pixel and TikTok Events API, certain information relating to your interactions with the Services and your purchases may be shared with TikTok.

Depending on the applicable circumstances, this information may include your email address, telephone number, first and last name, IP address, device information, product views, add-to-cart events, purchases, and other website or advertising events.

This information may be used to measure advertising performance, personalize advertisements, evaluate campaigns, and improve our advertising activities on TikTok. Such data processing is subject to TikTok's privacy policy and applicable laws.

Our Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information that you submit through the Services may be transferred to and shared with Shopify and third parties located in countries outside your country of residence for the purpose of providing and improving the Services.

We may also use certain Shopify advanced features to protect, grow, and improve our business. To provide these features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

For more information about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may be able to exercise certain rights relating to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy, security, and other terms and policies.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information provided on those sites.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request that such information be deleted.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "sell" or "share" the personal information of individuals under 16 years of age, as those terms are defined under applicable laws.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information that you send to us may also not be secure during transmission.

The length of time we retain your personal information depends on various factors, including whether we need the information to manage your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to request deletion of the personal information we hold about you.

  • Right to Correct: You may have the right to request correction of inaccurate personal information we maintain about you.

  • Right to Data Portability: Under certain circumstances, you may have the right to receive a copy of your personal information and request that it be transferred to a third party.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information or the processing of your personal information for purposes considered "targeted advertising" under applicable privacy laws.

  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option provided in our marketing emails. Even if you opt out of promotional communications, we may continue to send non-promotional communications, such as messages relating to your account or orders.

You may exercise any of these rights by contacting us using the information provided below or through any applicable mechanisms available through the Services.

We will not discriminate against you for exercising any of your privacy rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request.

Where permitted by applicable law, you may also designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act on your behalf and may require you to verify your identity directly with us.

We will respond to your request within the period required by applicable law.

Complaints

If you have concerns or complaints regarding our processing of your personal information, please contact us using the information provided below.

Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside the country where you live.

If we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contractual mechanisms issued by the relevant UK authority, unless the transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any notices required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, you may contact us using the information below:

Swan Fur LLC
1209 MOUNTAIN RD PL NE N
Albuquerque, NM 87110
USA

Email: info@swanfurcollection.com Phone: +90 546 252 51 93

For privacy-related requests or questions, we recommend contacting us by email.