Shipping Policy

Shipping Information

Thank you for choosing Swan Fur Collection.

Every Swan Fur product is individually handcrafted in Turkey by experienced artisans using carefully selected materials. Each order is inspected and securely packaged before shipment.

Shipping Origin

All products are handcrafted and shipped directly from Turkey.

SwanFur LLC is a U.S.-registered company based in Albuquerque, New Mexico. The online store is operated by SwanFur LLC, while product manufacturing and international order fulfillment are carried out in Turkey.

Shipping Carrier

International orders are shipped via FedEx International with tracking.

Estimated Delivery Times

• United States: 5–8 business days after dispatch

• Canada: 5–8 business days after dispatch

• Europe: 3–8 business days after dispatch

• Other international destinations: 5–10 business days after dispatch

Delivery times are estimates and may vary depending on customs clearance, weather, public holidays, transportation conditions, or other circumstances beyond our control.

Order Processing

Orders are carefully inspected and prepared before shipment.

Orders are typically processed within 1–3 business days before dispatch.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your FedEx tracking number so you can monitor your shipment.

Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, or other local charges depending on the destination country's regulations.

Any applicable customs duties, import taxes, or local charges are the responsibility of the customer unless otherwise stated at checkout.

Shipping Address

Please make sure that your shipping address is complete and accurate when placing your order.

Swan Fur Collection is not responsible for delays or additional charges caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

Although we work to meet the estimated delivery times, delays may occur due to customs inspections, weather conditions, transportation issues, public holidays, or other circumstances beyond our control.

Customer Support

If you have any questions about shipping or delivery, please contact us.

Email: info@swanfurcollection.com
Phone: +90 546 252 51 93

We aim to respond to all customer inquiries within 1–2 business days.

Swan Fur Collection is committed to providing clear shipping information and reliable international delivery.